Privacy Policy
This Privacy Policy explains how Gamenet Platform Limited (“Company”, “Gamenet”, “we”, “us”, “our”) collects, uses, stores, shares and protects personal data when you visit our website, contact us or engage with us regarding non-gambling video game technology, development, infrastructure, analytics or LiveOps support services.
This Privacy Policy should be read together with our Cookie Policy. Where we process personal data on behalf of a client, such processing may also be governed by our Data Processing Agreement or other agreed data protection terms.
1. Company and Contact Details
Gamenet Platform Limited
Registration No: 228518
Registered Address: Ansuya Estate, Revolution Avenue, Suite 9, Victoria, Mahe, Seychelles
Website: https://gamenetplatform.com
Privacy Contact: privacy@gamenetplatform.com
2. When This Policy Applies
This Privacy Policy applies when you visit our website, submit a request, communicate with us, discuss a project, enter into a commercial relationship with us, apply for a role, act as a client representative, vendor, contractor, partner or project stakeholder, or otherwise interact with our business.
For client-controlled project data, the client usually acts as controller and Gamenet acts as processor or service provider.
3. Personal Data We Collect
We may process the following categories of personal data.
Contact and Business Data
Name, company name, job title, business email address, phone number, business address and related professional contact details.
Inquiry and Communication Data
Messages, contact form submissions, email correspondence, meeting notes, call notes, support requests and other communications.
Project and Technical Data
Project documentation, user roles, project contacts, test data, technical requirements, issue reports, logs, analytics records, access credentials, implementation plans, build information, infrastructure information and related materials provided for project delivery.
Website Data
IP address, browser type, device type, operating system, pages visited, timestamps, referral information, cookie identifiers and similar technical information.
Contract and Billing Data
Proposals, service agreements, Statements of Work, invoices, payment status, billing contacts, tax details and commercial records.
Recruitment Data
CVs, portfolios, professional history, skills, interview notes, references and recruitment communications where you apply for a role or contractor opportunity.
We do not intentionally collect sensitive personal data unless it is necessary for a specific purpose, expressly agreed or permitted by applicable law.
4. How We Use Personal Data
We may use personal data to respond to inquiries, communicate with prospective and existing clients, prepare proposals, provide services, coordinate projects, support development and infrastructure work, manage LiveOps support, provide analytics and reporting, handle testing and troubleshooting, manage contracts and billing, secure our website and systems, prevent misuse, comply with legal obligations, manage recruitment and protect our legal rights.
We do not sell personal data.
We do not use client project data for unrelated commercial purposes.
5. Legal Bases
Where applicable law requires a legal basis, we may rely on performance of a contract or pre-contractual steps, legitimate business interests, compliance with legal, tax, accounting or administrative obligations, consent where required, and protection or enforcement of legal rights.
6. Client Project Data
Where we process personal data on behalf of a client, we process it only to provide the agreed services and in accordance with the client’s documented instructions.
Client project data may be contained in project management tools, repositories, game builds, support tickets, testing environments, analytics dashboards, infrastructure systems, communication tools, project files or other systems used for project delivery.
The client is responsible for ensuring that it has a lawful basis to provide personal data to us and that required notices, consents and user disclosures are provided.
7. Non-Gambling Context
Our services relate to non-gambling computer and video game projects.
We do not provide or support online casino, sports betting, gambling, wagering, lotteries, skins betting, adult content, crypto-asset services, NFT-based monetisation, cash-out mechanics, payment processing or regulated financial services.
Where a client project includes virtual items, progression systems, rewards, leaderboards, in-game stores or analytics, such features are treated as non-gambling entertainment game mechanics only.
8. Cookies
Our website may use cookies and similar technologies for security, website functionality, form protection, analytics and performance measurement.
Further information is available in our Cookie Policy.
Where required by applicable law, we request consent before placing non-essential cookies.
9. Sharing of Personal Data
We may share personal data with service providers where necessary for website operation, hosting, cloud infrastructure, communication, analytics, project management, development, testing, security, accounting, legal support, backup, anti-spam protection or business administration.
We may also disclose personal data where required by law, court order, regulatory request, legal process or where necessary to protect our rights, users, clients, systems or business operations.
10. Service Providers and Sub-processors
Where service providers process personal data on our behalf, we use reputable providers and apply reasonable contractual or operational safeguards appropriate to the nature of the service.
Where we process personal data on behalf of a client, relevant service providers may act as sub-processors under the applicable Data Processing Agreement or agreed data protection terms.
11. International Transfers
We may process personal data in countries other than the country where the data was collected.
Where required by applicable data protection law, we use appropriate transfer safeguards, such as contractual protections, data processing agreements, standard contractual clauses or other lawful transfer mechanisms.
12. Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
Business contact data may be kept for the duration of the relationship and a reasonable period afterwards.
Contract, billing, tax and accounting records may be retained as required by applicable law.
Website logs may be retained for a limited period for security and troubleshooting.
Client project data is retained according to the applicable agreement, Statement of Work, Data Processing Agreement or client instructions.
Recruitment data may be retained for the recruitment process and a reasonable period afterwards, unless a longer period is agreed or required by law.
13. Security
We apply reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include access controls, limited permissions, secure handling of access credentials, confidentiality obligations, controlled project environments, backups where applicable, security review and incident escalation procedures.
Additional information about our general security, confidentiality, access control, credential handling and incident response practices is available in our Trust Statement.
No method of transmission or storage is completely secure, but we take reasonable steps to protect personal data in line with the nature of our services and the risks involved.
14. Your Rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent.
To exercise privacy rights, contact us at privacy@gamenetplatform.com.
If we process your personal data on behalf of a client, we may refer your request to that client because the client is normally responsible for responding as controller.
15. Third-Party Websites
Our website may contain links to third-party websites, platforms or services.
We are not responsible for third-party privacy practices, content, security, policies or terms.
16. Relationship with Other Documents
General terms applicable to use of our website and services are described in our Terms of Service.
Our use of cookies and similar technologies is described in our Cookie Policy.
Where we process personal data on behalf of a client, such processing may be governed by our Data Processing Agreement.
Our general security and operational practices are described in our Trust Statement.
17. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this website.
18. Contact
For privacy-related questions, please contact:
Gamenet Platform Limited
Email: privacy@gamenetplatform.com
Website: https://gamenetplatform.com
Address: Ansuya Estate, Revolution Avenue, Suite 9, Victoria, Mahe, Seychelles